Get clear on the practical things
Start with treatment concerns, care needs, location, budget and timing. Explore the options you might discuss together.
In an emergency call 000. For alcohol and other drug support, the National Alcohol and Other Drug Hotline is 1800 250 015 — free, confidential, 24 hours.
FOR FAMILIES & FRIENDS
You can start exploring without having every answer. Understand the options, compare what matters and take the next step together.
Help me explore their options Browse before sharing any contact detailsA MANAGEABLE STARTING POINT
Start with treatment concerns, care needs, location, budget and timing. Explore the options you might discuss together.
Compare the people on site, detox arrangements, programme costs and support after the stay.
Ask the admissions team about the programme and their assessment process. An enquiry is a first conversation.
BEFORE YOU MAKE CONTACT
If someone is in immediate danger, call 000. For advice at any hour, the National Alcohol and Other Drug Hotline is 1800 250 015.
WHEN YOU’RE READY
A few questions about what would work, and a shortlist you can talk through together.