SHARE YOUR EXPERIENCE

Tell the next person what it was really like.

Almost nobody choosing a rehab has spoken to someone who has been to one. You have. That is worth more than anything a service can say about itself.

Why this matters

Choosing a treatment service is one of the highest-stakes decisions a family makes, and almost all of the information available comes from the services themselves. A review from someone who was actually there is the only independent account most people will ever read.

You can write about a public service or a private one. Neither pays us anything for a review, and no service can have one removed for being unflattering.

Your privacy. Only your first name is published. Your email is never shown and never passed to the service. You can ask us to remove your review at any time.

Writing about someone else. Write about what you saw and what the service did. Please do not include the other person’s name, diagnosis or anything that would identify them — even if it is your own family.

If you are in distress right now, please do not write this first. Call the National Alcohol and Other Drug Hotline on 1800 250 015 — free, confidential, 24 hours. Or read what comes after a stay.

Write your review

It takes about five minutes. You can be brief.

Which service are you writing about? Every service in the directory is here, public and private.

How was it, overall?

PoorFairGoodVery goodExcellent

How do you know this service?

What should someone considering this service know?

Your nameYour emailNot published. We use it to check the review is real, and only contact you if we need to.

I understand this review may be published with my first name only, and that the service can reply to it publicly.

Reviews are read before they are published. Anything naming a staff member, describing another patient, or that we cannot verify came from someone who used the service will be held. A negative review is not held for being negative.