Privacy Policy

About RehabFinder

RehabFinder Australia is an independent directory and enquiry service. We help visitors find information about rehabilitation providers and request a response. We do not provide medical advice, treatment or emergency services.

Information we collect

If you submit an enquiry, we collect the details you choose to provide, such as your name, phone number, state, preferred contact time, message and the provider you asked about. Please provide only the information needed for us to respond.

How we use information

We use enquiry information to respond, help identify relevant provider options, operate the service and maintain basic records of enquiries. We do not sell personal enquiry details as a standalone product.

Service providers

We use service providers to host the website, store information and deliver communications. They may process information only as needed to provide those services.

• Vercel hosts the website and serves every page.
• Supabase stores the directory and the enquiries sent through it.
• Resend delivers the emails an enquiry generates.
• Formspree receives the review form and the account-interest form.

Website analytics

We use Google Analytics to understand website usage and improve the directory. Google Analytics may process standard website and device information. Enquiry form fields are not intentionally sent to Google Analytics.

Storage and disclosure

We keep information only for as long as reasonably needed for the purposes described above, legal obligations and service security. We may disclose information where required by law, to service providers supporting the service, or with your consent.

Where information is held

Our database is hosted in Singapore. Website hosting and email delivery are provided from the United States and the European Union. This means information you give us is stored and processed outside Australia. We use these providers under their standard terms and they may only handle the information to provide the service to us.

When you send an enquiry and ask us to pass it on, the service you chose receives your details directly. Those services are in Australia and hold your information under their own privacy policies, not ours.

Access, correction and questions

To ask about your information, request access or correction, or raise a privacy concern, email admin@rehabfinder.com.au.