In an emergency call 000. For alcohol and other drug support, the National Alcohol and Other Drug Hotline is 1800 250 015 — free, confidential, 24 hours.
FROM EXPLORING TO A CONVERSATION
Find practical options. Understand the differences. Choose who to contact.
Start exploringMAKE IT RELEVANT
Use location, the kind of care, funding you already have and what you are seeking treatment for to narrow 691 services to the ones worth reading.
Find your optionsUNDERSTAND THE DIFFERENCES
Build a shortlist and compare care, costs, admission arrangements and aftercare — including the fields a provider has left blank, which are usually the ones worth asking about.
Compare servicesPublished detail only · never an estimate presented as a fact
CHOOSE WHO TO CONTACT
For the 115 privately owned residential and detox services, an enquiry goes through us to that one provider. Every other service you contact directly: its profile carries the telephone number, email address and website it has published, and we take no part in it.
Open the directoryA request for one provider to call you back. It is not an application, it does not hold a bed, and it commits you to nothing. The provider assesses whether they can help — we never do.
HOW WE MAKE MONEY
Every service in the directory is listed free, and these stay free for all of them: being listed in the directory; claiming your profile; correcting and updating your own information; receiving enquiries a visitor sends you.
Paying changes none of these: where a service appears in search results, its position on a page, any ranking, or its ability to claim and update its own profile.
Publicly funded and government services are listed free and are never charged anything. Corrections are free for every service, whether they pay us or not.
ABOUT FOUR MINUTES
A few questions, then a shortlist and the questions to take to it.